How We Work

We work directly with suppliers and manufacturers around the world. Unlike the traditional retailers, we don't maintain huge stocks and inventories in-house reducing significantly the maintenance cost. Reduced cost means lower product price.

All products sold at Home Chef Cooking are carefully selected to ensure the highest quality.


Who ships my orders?

Orders are processed and shipped directly by our suppliers. We carefully choose our suppliers to avoid order mishaps as much as possible. 

  1. After you place an order, we process it and submit the order request to our suppliers. This usually happens within 24 to 48 hours. Sale items could take a little more time to process due to high demands.
  2. After processing, we will provide you the shipping confirmation with the tracking number. If you don't receive it after 48 hours, you may choose to cancel your order or give us a little more time to coordinate with our suppliers.
  3. Items are normally delivered within 2 to 3 weeks. It may take a little more time depending on different circumstances. If your item did not arrive, please send us a message at Contact Us page.